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For the purposes of these Terms and Conditions (the "T&Cs"), the following definitions shall apply:
● User: Natural person who holds an active account at El Dorado.
● Platform: El Dorado App or Web App according to the general terms and conditions of use.
● Crypto: Mini app of the Platform that allows the User to explore, buy, sell and manage available cryptocurrencies.
● Cryptocurrency or Token: A digital asset based on blockchain technology that can be bought, sold, or traded within the Platform.
● Portfolio: A collection of cryptocurrencies that the User owns within the Platform, valued in real time in US dollars (USD).
● Total Balance: This is the sum of all the User's tokens expressed in USD, calculated based on real-time market prices.
● Market Price: Current price of a cryptocurrency expressed in USD.
● Main Wallet: The User's base balance account within the Platform, from which they can transfer funds to acquire cryptocurrencies.
● Secure Access / Passkey: Authentication technology based on cryptographic keys that allows the User to securely confirm their transactions.
● Swap: Direct exchange of one cryptocurrency for another within the Platform, executed by the User through the available interface.
Crypto is a mini app from the El Dorado Platform that allows the User to access the main cryptocurrencies on the market in a simple and secure way.
Through Crypto, the User will be able to:
● Explore, buy, sell and exchange (swap) cryptocurrencies available on the Platform.
● View in real time the value of your portfolio and the evolution of your assets.
● Confirm your transactions securely using Secure Access (Passkey).
The available tokens include:
● El Dorado may update, modify, or adjust the terms of the Crypto service at any time, in accordance with these Terms and Conditions. It is the User's responsibility to check for updates.
● El Dorado may temporarily or permanently suspend the service, or the access of a specific User, for reasons of maintenance, security or regulatory compliance.
● El Dorado reserves the right to expand or reduce the catalog of available tokens without prior notice, so it is the User's responsibility to verify the availability of tokens on the Platform before carrying out any operation.
To access and use Crypto, the User must:
● Be of legal age according to the legislation of your country of residence.
● Have an active and verified account on the El Dorado Platform, in accordance with the KYC levels established in Annex B of the general terms and conditions of service.
● Have available funds in your Main Wallet to make purchase transactions.
● You must have configured your Secure Access (Passkey) to confirm transactions, except in the cases exempted in these Terms and Conditions.
5.1 Visibility of options according to balance:
● If the User has a zero balance in a token, they will only see the Buy option .
● If the User has a positive balance in a token, they will see the Buy and Sell options .
5.2 Transaction Process:
The available operations in Crypto work as follows:
● (i) Purchase: The User transfers funds from their El Dorado Main Wallet to the Crypto Product Self Custodial Wallet to acquire the selected token.
● (ii) Sale: The User sells the selected token and receives the equivalent value in USDT in their El Dorado Main Wallet.
● (iii) Swap: The User directly exchanges a token that he already owns within the Crypto Mini App for another token available in the same.
5.3 Each transaction may be subject to a network or operational fee, which will be communicated to the User before confirming the transaction.
5.4 Once a transaction has been confirmed via Secure Access (Passkey), it cannot be reversed, modified, or canceled . Therefore, it is the user's responsibility to verify that all information associated with the transaction is correct.
5.5. All transactions are initiated, authorized, and executed exclusively by the User. El Dorado does not intervene in, execute, or control any transaction made by the User, as the funds are held in a self-custodial wallet by the User, and El Dorado cannot access them . The User is solely responsible for the transactions they carry out.
6.1 The Crypto service allows you to confirm transactions using Secure Access (Passkey) . When you configure your Passkey, your device automatically generates two cryptographic keys: a public key , which is sent to and stored on El Dorado's servers, and a private key , which remains securely stored on your device through the key manager available on it. The private key is never shared with or accessible to El Dorado, and therefore, you are fully responsible for the safekeeping and security of your private key .
6.2 To confirm a transaction, the User must authenticate using their fingerprint, Face ID, PIN, or physical key, depending on the method configured on their device. At that time, the device uses the private key to sign and authorize the transaction. The User is solely responsible for maintaining physical and logical control over their device and their private key.
6.3. Access to or confirmation of a transaction made through a linked Secure Access will be considered, for all legal purposes, as an action performed directly by the account holder .
6.4 When the User configures their Secure Access and needs to log in from a new device , they must follow the step-by-step instructions provided by the Platform to access Crypto using their Secure Access. El Dorado is not responsible for loss of access resulting from the loss, theft, damage, or change of device without having previously completed this process.
6.4 The User can consult the information of their registered Secure Access from the corresponding icon on the Crypto dashboard, where they will be able to see: the name of the registered access method, the date it was added and the last time it was used.
The User declares that decisions to buy or sell cryptocurrencies are made autonomously and under their sole discretion , without financial or investment advice from El Dorado, and that under this understanding, they state that they know and accept in full the content of Annex D of the general conditions of service.
El Dorado acts solely as a technological facilitator for user access to the cryptocurrency market. Tokens acquired by the user are not held in custody on the El Dorado platform; El Dorado does not intervene in, execute, or control any transactions made by the user , who is solely responsible for their own operations.
Therefore, except as expressly stated in these Terms and Conditions, El Dorado will not be liable for:
● Economic losses resulting from the volatility of the cryptocurrency market.
● Losses resulting from the User's operational decisions based on the information displayed on the Platform.
● Failures, delays or interruptions in external blockchain networks (including Arbitrum or Ethereum networks) that prevent the execution of transactions.
● Errors in market prices caused by failures in external data providers.
● Loss of access to the account or assets resulting from the loss, theft, or damage of the device linked to the User's Secure Access.
● Transactions carried out through the User's Secure Access as a result of third-party access to the linked device, when such access is attributable to the User.
● Regulatory changes in the User's jurisdiction that affect the legality of holding or trading cryptocurrencies.
● Suspension or removal of a token from the catalog available on the Platform.
The User agrees to:
● Conduct your own research and due diligence before engaging in any cryptocurrency transaction, including verifying the features and risks associated with each available token.
● Use the service only for lawful purposes and in accordance with the regulations in force in your jurisdiction.
● Do not use the Platform for money laundering, terrorist financing or any other illegal activity.
● Maintain confidentiality and control of your device linked to Secure Access.
● Notify El Dorado immediately of any suspected unauthorized access to your account.
● Stay continuously informed about any updates or changes related to the tokens available on the Platform.
Crypto will be available in countries determined by El Dorado, which will be communicated through the Platform. El Dorado may expand or restrict the geographic areas of availability according to technical, operational, or regulatory criteria.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Panama.
Any dispute related to Crypto will be subject to the procedure established in the Platform's General Terms and Conditions.
The User may submit requests, complaints, claims or suggestions related to Crypto through the customer service channels enabled by El Dorado.
Applications must be submitted with sufficient information for proper review. El Dorado will respond within fifteen (15) business days of receipt.
Submitting a request, complaint, claim or suggestion does not suspend the application of these Terms and Conditions or the Platform's General Terms.
Use of the Crypto service implies full acceptance of these Terms and Conditions, as well as the Platform's general Terms and Conditions, available at: https://eldorado.io/legal/terms-and-conditions/
For questions or support, please contact us through:
● Email: support.admin@eldorado.io
● Directly on the El Dorado Platform/App.
16. MODIFICATION OF TERMS
El Dorado may modify, update, or adjust these Terms and Conditions at any time. Modifications will be notified through the Platform. Continued use of Crypto by the User will be understood as full and binding acceptance of the new conditions.
THE LATINO DREAM:
El Dorado Dollar Dream $