In El Dorado we continue to improve the experience both for tradesmen How to stop users Inside the market P2P. Today, we're introducing you to a key feature for improving operational efficiency: now you can set a custom limit of active orders, depending on your ability and level as a merchant.
Why is it important?
Previously, if a merchant had the best price in the market, they could receive many orders simultaneously, which overwhelmed their operation, caused delays and affected the user experience.
Now, with this new control, each trader can define how many operations they want to handle at the same time.
What does this update include?
In addition to the new active order limit, we have also added a limit for Number of simultaneous open disputes. If you reach the maximum allowed for your level, you won't be able to receive new orders until you solve them.
Merchant Level Limits
Each trader can choose their limit within the range allowed by their current level:
- Merchants without a tier or Base Level:
- ▸ Until 3 active orders
- ▸ Until 10 simultaneous disputes
- Bronze Level:
- ▸ Until 5 active orders
- ▸ Until 50 simultaneous disputes
- Silver and Gold Levels:
- ▸ Until 20 active orders
- ▸ Until 100 simultaneous disputes
Do you need to fulfill more than 20 orders?
If you operate with a Business Account You don't have verification KYC Level 4 or higher, you can request a limit increase if you have a solid operating structure.
👉 To do this, contact the support team directly from the app.
With this update, we continue to build one more P2P marketplace scalable, tidy and fair. Traders gain greater control over their trading and users enjoy a smoother experience.
