Since its launch, El Dorado P2P has attracted more than 650,000 users. Verifying your identity is one of the first steps every user must complete to use our SuperApp.
In this guide, we explain how to do it, the different verification (KYC) levels available, and the possible reasons why your verification may have been rejected.
How to Verify Your Account on El Dorado P2P?
What Are the Verification (KYC) Levels?
The monthly limit for creating orders, posting ads, receiving, and sending USDT between El Dorado users or external wallets varies depending on your verification level.
If you reach your monthly limit, you can upgrade your KYC level or wait until the next month to continue enjoying El Dorado P2P and all the features of our SuperApp.
Level 1
Users who complete the basic verification level (KYC) can exchange, send, or receive up to $250 USDT per month on El Dorado P2P.
Requirements:
- Full Name
- Email verification
- Phone number verification
- Identity document
Level 2
With Level 2, you can make the most of your El Dorado P2P account and exchange, send, or receive up to $10,000 USDT per month.
Requirements:
- Facial verification
- Valid identity document
Level 3
With Level 3, you can unlock your full potential on El Dorado P2P and exchange, send, or receive up to $250,000 USDT per month.
Process to Verify at Level 3:
- Once you reach the Level 2 limit, the option for Level 3 will be unlocked.
- You must fill out a form and submit it for review.
- If your form is approved, your account will be upgraded to Level 3.
- If there is any issue, our team will contact you to resolve it.
Requirements:
- Financial Information Declaration
Level 4
With Level 4, you can access everything El Dorado P2P has to offer and exchange, send, or receive up to $1,000,000 USDT per month.
Process to Verify at Level 4:
- Once you reach the Level 3 limit, you can request an account upgrade.
- The process takes place on the SumSub platform, which will guide you step by step.
Requirements:
- Proof of Residence
What to Do If My Verification Was Rejected?
There are several reasons why your verification may have been rejected, including:
- Using a document without a photo
- Submitting a photo of a copy instead of the original
- Using an expired document
- The document is damaged and unreadable
- The photo taken had poor lighting, making the document unreadable
- The photo was blurry, making the document unreadable
Requirements to Post Ads on El Dorado P2P
To post ads on El Dorado P2P, you must meet the following requirements:
- Have KYC Level 2 verification.
- Complete at least 5 P2P transactions.
- Complete at least 1 P2P transaction with 3 different traders.
- Accumulate a volume greater than 250 USDT on El Dorado P2P.
- Have 7 days of active trading on the platform.
A large part of our region experiences constant financial instability, making alternatives like El Dorado P2P a viable option for millions of Latin Americans. Identity verification is necessary to maintain a transparent and reliable exchange market.
El Dorado is not a legend—it’s a P2P! We will continue working to provide the best P2P experience for our customers. 🧭💛
